Terms of Service

Welcome to dors. By accessing our website and purchasing our products, you agree to the following terms and conditions.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants.
We reserve the right to update or change these terms at any time without prior notice.

2. Products and Services

All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or change specifications without notice.
We make every effort to display products accurately, but cannot guarantee exact colour or appearance due to screen differences.

3. Orders and Payment

All orders require full payment upfront before processing or production begins.
No orders will be dispatched or produced without cleared payment.
dors reserves the right to cancel or refuse any order at our discretion.

4. Custom Branded Products

All custom branded products require final artwork approval before production.
Once production has started, custom products are non-refundable and cannot be cancelled.
The customer is responsible for ensuring all artwork, spelling, and design details are correct before approval.

5. Pricing

All prices are subject to change without notice.
Pricing may vary depending on quantities, branding requirements, and delivery location.

6. Delivery

Delivery timelines are estimates and may vary depending on production, logistics, and courier performance.
dors is not liable for delays caused by third-party couriers or unforeseen circumstances.

7. Returns and Refunds

Returns and refunds are subject to our Return Policy.
Custom branded products are strictly non-refundable once production has commenced.

8. Limitation of Liability

dors shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the goods purchased.

9. Intellectual Property

All content on this website, including logos, designs, and branding, is the property of dors and may not be used without permission.

10. User Responsibilities

You agree not to use our website for any unlawful or unauthorized purpose.
You must not transmit any viruses or malicious code.

11. Governing Law

These Terms of Service are governed by the laws of South Africa.

12. Contact Information

For any questions, contact us at sales@dors.group